Asiakkaita
"The end result was a global success. The portal received an excellent feedback for its engaging and informative content. "
PATIENT SUPPORT PROGRAM | GLOBAL PHARMA
PROJECT DESCRIPTION
VitaFlow advised a global pharma company in creating a successful patient support progam.
INITIAL CHALLENGE
Patients had a poor motivation in adhering to the prescribed medications in respiratory diseases.
BACKGROUND & APPROACH
VitaFlow approached the challenge holistically by understanging the patient-level issues and challenges. Customer and patient insights were researched and analysed. Customer and patient segmentation and targeting were revised. Both customer and patient engagement models were re-invented digitally with the updated touchpoints
DELIVERABLES
A patient support program with digital strategies were co-created and launched to patients and HCP’s. The end result was a global success. The portal received an excellent feedback for its engaging and informative content. The content was delivered in an engaging and trusting way to patients and HCP´s. The program significantly advanced and added value what the company could bring to patients, healthcare providers and payers, to address the healthcare challenges in respiratory diseases
"The end result was a global success. The portal received an excellent feedback for its engaging and informative content. "
PERSONALISED HOME CARE | LOCAL MUNICIPALITIES & JOIN VENTURES
Since VitaFlow was founded back in 2009, it has served various municipalities, local towns and joint ventures in providing personalised home care services to the end-user patients’ groups.
VitaFlow’s principles of leadership and care are as follows – patient centricity, high level of expertise, trust & intergrity and networks and innovations. When we work with patients we make sure that we will deliver the highest level of care with the latest technologies in ensuring the best patient and customer experience possible.
